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We are WILD THANG LTD of 331-337 Derby Road, Bootle, Liverpool, L20 8LQ, UK (“Wild Thang”, “we”, “us”, “our”).
Our UK VAT number is GB618826907
We are registered in England with company number 4616356.
Our IE VAT number is IE3837745BH
We are registered in Ireland with company number 704388.
You can contact us by using the contact us form.
These terms and conditions (together with the documents referred to in them) (the “Terms”) govern your relationship with us when you access the website located at www.flutterswagstore.store (the “Website”) and if and when you order any goods via the Website.
We recommend that you read these Terms carefully before you start to use our Website. This is because once you start using the Website or make any purchase via the Website you are taken to have understood and accepted these Terms, which will be binding on you.
These terms also include our Privacy and Cookie Policy located here https://flutterswagstore.com/privacy-policy/. We encourage you to read the Privacy Policy as it sets out the terms on which we process (collect, use, share, etc.) any personal data we collect from you or that you provide to us.
We may from time to time amend these Terms to ensure that we remain compliant with relevant laws and regulations or to keep up to date with improvements or changes we might make to the services and experiences we can offer to you via the Website.
Please check this page regularly to take notice of any changes we have made. This is important because by continuing to use the Website after changes are made, you are accepting those changes and will be bound by them.
In order to make a purchase via the Website, you will need to complete a simple registration process by providing certain information (including your name, email address and delivery address) and choosing a username and password for use in connection with your account.
Please provide truthful and accurate information when registering via the Website – this helps us provide you with the best service.
You are responsible for looking after your password and account information. This means that you are responsible for all activities that happen under your password or account and for any access to or use of the Website by you or any person using your password, even if that access or use has not been authorised by you.
Please immediately notify us of any unauthorised use of your password or account or any other breach of security relating to the Website. We are not responsible for any loss or damage caused by the disclosure of your username or password to someone else.
You are responsible for ensuring that the information we hold about you is up to date. Please amend your details as appropriate from time to time or contact us to notify us of any changes.
You can use the Website to place an order by selecting the product you wish to buy and adding it to your basket. Items you do not require can be removed from your basket at any time before your order is placed.
A summary of your order will be shown to you prior to the order being placed.
Payment will be by way of using your points that is saved in your account. You will be required to provide at the time of ordering, which you agree we may use to bill you for the full and total value of your order.
Our acceptance of your order will take place when we email you to confirm it, at which point a contract will come into existence between you and us.
If we are unable to accept your order, we will inform you of this and will not charge you for the relevant goods. This might be because – for example – the goods are out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the goods or because we are unable to meet a delivery requirement.
We will assign an order number to your order and tell you what it is when we accept your order. This number will help us if you can tell us the order number whenever you contact us about your order.
The costs of delivery will be as displayed to you on the Website.
For home delivery, we aim to deliver within 7 working days from the next working day after you place your order
For office delivery, we bulk dispatch every 2 weeks
Delivery times may vary depending on delivery location. As a guideline only, the following delivery timescales are often observed:
UK Delivery – 1-3 business days
EU Delivery – 3-5 business days
Rest of World Delivery – 5-10 business days, subject to Customs
We will deliver the goods to the address you specify on your order. Unless you specifically instruct us otherwise, somebody must be available to accept delivery of your order, which is normally between 9:00am and 6:00pm Monday-Friday. We will not accept responsibility for loss or damage if you instruct the delivery company to leave the goods unattended.
After two failed delivery attempts (or if you are not at home for an agreed delivery) the goods may be returned to us and we reserve the right to charge you an additional re-delivery charge.
If you change the delivery address once the goods have been dispatched to you, we reserve the right to pass on any extra charges made by our carriers for redirecting your delivery.
Please check the goods on delivery – any goods found to be missing or damaged should be notified to the delivery driver at the time of delivery or to us within a reasonable time.
If goods are lost or damaged in transit, please let us know the details within 48 hours from receipt of the goods and communicate through the contact us form.
If our supply of the goods is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.
Goods will be your responsibility from the time we deliver them to the address you gave us.
Images of goods on the Website are for illustrative purposes only. Your goods may vary slightly from the image shown on the Website and may not include pictured accessories, unless stated in the specification of the goods. Whilst goods may be shown assembled some items may require assembly by you.
We have made every effort to display as accurately as possible the colours of our goods that appear on the Website. However, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the actual goods.
The packaging of our goods may vary from that shown in images on the Website.
You can cancel your order for any reason up to the point production has begun, any points used shall be refunded in full within 28 days.
Please note this right of cancellation does not apply to any goods that you have ordered which have either been made to your specification or personalised (e.g. with your name, logo or other personalisation) or which are sealed and are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery.
When You Cannot Cancel
You do not have a right to cancel where you have ordered:
If there is a problem with the goods, please contact us providing details of the problem. It’s helpful if you can provide us with a digital photograph of the problem as this normally saves you having to return the goods for inspection.
Most of our goods are covered by a manufacturer’s warranty against faulty workmanship and materials, subject to the terms and conditions of that warranty. The manufacturer’s warranty is provided in addition to the rights that the law says you have as a consumer and accordingly, your statutory rights are not affected.
We are under a legal duty to supply goods that are in conformity with this contract. See the box below for a summary of your key legal rights in relation to the goods. Nothing in these Terms will affect your legal rights.
This is a summary of your key legal rights. These are subject to certain exceptions. For detailed information you can visit the Citizens Advice website here or call 03454 04 05 06.
By law, goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your goods your legal rights entitle you to the following:
If you wish to exercise your legal rights to reject goods you must post them back to us or (if they are not suitable for posting) allow us to collect them from you. We will pay the costs of postage or collection. Please contact us for a return label or to arrange collection.
If an exchange is necessary, this will be arranged without unreasonable delay and without charge. Replacement goods will not be dispatched until the original goods have been received at our warehouse and checked.
It is expected that goods have been used in accordance with manufacturer instructions at all times. No liability can be held for items used in other ways than for their stated purpose.
We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; and for breach of your legal rights in relation to the goods we supply to you.
We are not liable for business losses. We supply goods for domestic and private use only. If you use the goods for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Wild Thang may at times u
se social media or electronic communications to follow-back users, retweet, share or favourite users’ posts or otherwise share user generated information which is in the public domain. These actions do not constitute endorsement of users’ or content and we are not liable for further sharing.
Should you choose to link to any of our content via social media platforms, electronic communications, and/or other public domain means, you fully indemnify us against any loss or damages which may be suffered as a result of your action.
Your use of social media platforms, electronic communications, and/or other public domain means is entirely at your own risk and you acknowledge and agree that the views and opinions expressed by individuals on those external platforms are those of the individuals and do not reflect the views of Wild Thang.
With the exception of personally identifiable information, the use of which is covered under our Privacy Policy located here https://flutterswagstore.com/privacy-policy/ , any material you send or post to the Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.
When using the Website you must not post or send to or from the Website any material for which you have not obtained all necessary consents, is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or your use of the Website is otherwise illegal.
The Website is provided on an “as is” basis. We make no representations, warranties or guarantees of any kind regarding the availability or operation of the Website, or that the Website will be secure, uninterrupted or free of defects.
We do everything we reasonably can to ensure that no part of the Website will contain or spread any viruses or other malicious code but we recommend that you ensure that equipment used to access the Website run up-to-date anti-virus software as a precaution, and you are advised to virus-check any materials downloaded from the Website and regularly check for the presence of viruses and other malicious code.
To the full extent permitted by law we exclude liability for damage or loss of any kind caused by viruses or other harmful components originating or contracted from the Website.
The Website may link to other third party websites from which third party goods or services can be obtained. Whilst we reasonably believe that these are reputable sources of such services or services, you acknowledge that these other websites are independent from us and we make no representations or warranties as to the legitimacy, accuracy or quality of such third party goods or services, and we do not accept any responsibility for their content, safety, practices or privacy policies.
All information published on or via the Website is provided in good faith and for general information purpose only. We make no warranties about the completeness, reliability, or accuracy of such information. Any action you take based on such information is taken at your own risk.
We may transfer our rights and obligations under these Terms to another organisation, but this will not affect your rights or our obligations under these Terms.
If we do not enforce our rights against you, or if we delay in doing so, that does not mean that we have waived our rights against you, and it does not mean that you are relieved of your obligations under these Terms. If we do waive a breach by you, we will only do so in writing, and that will not mean that we will automatically waive any later breach by you.
Each of the terms and conditions of these Terms operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining terms and conditions will remain in full force and effect.
These Terms are governed by English law and the courts of England and Wales have non-exclusive jurisdiction.
Orders